Instructional Resource Specialist
Clark State Community College
TITLE: Instructional Resource Specialist
FLSA STATUS: Non-Exempt, 1.0FTE GRADE LEVEL: 6
LOCATION: TLC UNIT: Academic Affairs
I. POSITION PURPOSE – List brief summary of position
The Instructional Resource Specialist provides technological support for instructional faculty and adjunct faculty members as required. This includes providing LMS troubleshooting support, collaborate on creating support materials, assisting faculty in maintaining courses, and resolving technical issues that arise. Responsibilities also include working one-on-one or in small groups with faculty, and customizing technology to meet learning objectives for courses. The Instructional Resource Specialist also supports the Director by preparing both general and customized materials covering the online programs to provide feedback for the College.
II. RELATIONSHIPS AND CUSTOMERS – (In addition to Clark State Faculty, Staff, and Students, this position also interacts with the following external individuals, organizations and agencies):
Quality Matters (QM)
Instructional Technology Council (ITC)
III. DIMENSIONS – If this position controls, manages, or has a direct impact on the expenditure of dollars, identify how, the type of budget, and the gross dollar amount involved) None
IV. ESSENTIAL DUTIES AND RESPONSIBILITIES
Under broad supervision, this position performs the following duties:
1. Troubleshoots and assists faculty and students with Learning Management System (LMS) and course level issues.
2. Assists with the maintenance of courses and tools for students and faculty using the LMS and other technologies for courses.
3. Assists in designing and facilitating of Center for Teaching & Learning professional development sessions.
4. Assists faculty and staff in the use and operation of a variety of hardware and software platforms including cloud-based applications and discipline-focused technologies.
5. Collaborates with the Director, Center for Teaching and Learning on the design, development, and production of instructional technology communications (e.g. electronic newsletter, website updates, LMS groups, focus groups, academic departments and intranet).
6. Work collaboratively with faculty to assist in the development of dynamic instructional materials for online, hybrid, and traditional courses.
7. Assist in the research and evaluation of emerging instructional technologies and tools and make recommendations for use;
8. Assist in the design, presentation and publishing of appropriate training and support resources, workshops or courses to faculty and adjuncts in both a traditional and online modality.
9. Assist faculty in integrating technological innovations into the course development process.
10. All other duties assigned by supervisor.
V. SUPERVISORY RESPONSIBILITIES – The following position title(s) report to this position. If there are no reporting positions, type “None.”
Qualifications – To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
VI. EDUCATION and/or EXPERIENCE – List minimum requirements necessary to perform essential duties and responsibilities, i.e., High School/GED plus 3-5 years related experience or AS Degree preferred.
· Bachelor’s degree required in Education, Instructional Design or related field or sub field desired (technical writing, communication, computers, graphic design, project management).
· Two years’ to three years’ experience in distance learning.
· Two years’ to three years’ experience teaching online/hybrid or traditional classes.
· Experience using a course/learning management system required. Blackboard Learn 9.1 experience preferred.
· Working knowledge of HTML required. Web Design and Development experience preferred.
VII. SKILLS AND ABILITIES – List basic skills and abilities necessary to perform essential duties and responsibilities, i.e., computer skills, oral and written skills, interpersonal skills, presentation skills, ability to motivate employees, etc.
· Excellent communication skills (written and oral)
· Excellent customer services skills
· Working knowledge of web authoring application software and a variety of learning management tools
· Must have working knowledge of course management software systems
VIII. CERTIFICATES, LICENSES, REGISTRATIONS – List minimum requirements necessary to perform essential duties and responsibilities, i.e., Certified Novell Administrator (CNA), Certified NetWare Engineer (CNE), Professional Human Resources (PHR), Certified Public Accountant (CPA), Notary Public, Ability to be Bonded, etc.
· Certified in Quality Matters (APPQMR, Peer Reviewer or Master Reviewer certifications) preferred