Future Work Skills 2020

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Future Work Skills 2020
by Anna Davies, Devin Fidler, and Marina Gorbis
April 2011, Institute for the Future for the University of Phoenix Research Institute

  1. Sense-Making: ability to determine the deeper meaning or significance of what is being expressed.
  2. Social Intelligence: ability to connect to others in a deep and direct way, to sense and stimulate reactions and desired interactions.
  3. Novel and Adaptive Thinking: proficiency at thinking and coming up with solutions and responses beyond that which is rote or rule-based.
  4. Cross-Cultural Competency: ability to operate in different cultural settings In a truly globally connected world, a worker’s skill set could see them posted in any number of locations - they need to be able to operate in whatever environment they find themselves.
  5. Computational Thinking: ability to translate vast amounts of data into abstract concepts and to understand data-based reasoning.
  6. New Media Literacy: ability to critically assess and develop content that uses new media forms, and to leverage these media for persuasive communication.
  7. Transdisciplinarity: literacy in and ability to understand concepts across multiple disciplines.
  8. Design Mindset: ability to represent and develop tasks and work processes for desired outcomes.
  9. Cognitive Load Management: ability to discriminate and filter information for importance, and to understand how to maximize cognitive functioning using a variety of tools and techniques.
  10. Virtual Collaboration: ability to work productively, drive engagement, and demonstrate presence as a member of a virtual team.