At this year’s ITC National Annual Conference, Ian Coronado and I presented on the results of the 2025 national survey.  For any of you that have been members for any length of time, you know that the ITC has conducted an annual survey since 2004 – focused on Distance Learning, it surveyed consistent data points to build a longitudinal understanding of the challenges and successes of Distance Learning at America’s community colleges.  We missed a beat during the first year of the pandemic – we were all very distracted at that time – but have otherwise annually reported the seemingly continuous growth of Distance Learning.

Our membership has repeatedly expressed appreciation for the data – our survey results have been used extensively at many campuses to improve budgets, staffing and/or adoption of key practices to improve the quality and success of Distance Learning.  Our membership also pointed out that completing the annual survey was becoming a struggle – so many questions!!

When I served as our campus’ dean of WebCollege, I was able to enshrine a set of “Standards for Teaching Online”.  Honestly, it was edgy for the time.  And the proposal met with headwinds from those that wanted as limited set of expectations as possible.  Nonetheless, the Online Standards were adopted and have provided a baseline of quality for the past several years.

Fast-forward to this semester, and the WebCollege Committee – now a standing committee of the Faculty Senate – has been developing a set of updates and timely improvements to the original document.  I had the opportunity to review their draft – and was very pleased to see how they had further strengthened – and expanded the document.  It still has to go before the Faculty Senate for approval, but keeping my fingers crossed.

We’ve discussed before the profound impact of The Pandemic on our community college online programs. I’ve had numerous conversations with administrators, designers and faculty – all have shared the trauma of the rapid full shift to online, the lack of staff and training to facilitate this, and the overwhelming day-after-day workload this represented. 

We are now “years” away from The Pandemic, but a variety of stress points are still present in our online programs. Specifically, the shift to fully online led to an increase in the number of faculty that wanted to teach online (it also increased the number of students as well). This fostered greater demand BUT our programs have not experienced increases in staffing, and especially have not been able to increase the number of instructional designers needed to address chronic issues with our online classes. Chronic issues????  Yes, for most of use, our online classes lack consistency, often are not compliance checked (ADA), are woefully lacking the benefits of professional design, and many of our faculty lack the training needed to create a learning experience that is engaging and embraces the unique needs of learning online. As a result, we have actually witnessed a decline in online student learning experience and completions.