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From the Desk of Fred, Week of March 30th

As you know, I have been connecting with you every week for a long time now.  This adventure started in November 2015 – I’ve mused in the past that I have a knack to commit to projects that just keep going. I did the first ITC National Distance Learning Survey in 2004 – had Ian Coronado and I just reported out the 21st survey results at the recent ITC conference (the results will be shared with all members – Ian has developed a wonderful infographic! And this weekly endeavor is like a Timex watch – it just keeps ticking!  

One of my absolute joys is seeing so many of you at the annual conference. And you have been so kind to indicate your commitment to reading the weekly tomes. I appreciate any feedback, and I feel that the weekly communication has pulled us closer together over the past 10+ years.   I’ve been told that especially career and job related topics seemingly are so well-timed and resonate just when you needed to know that you weren’t alone. I get it. I’m a recovering administrator and have dealt with an abundance of crazy over time. I’ve been lucky over the years and enjoyed the many administrators I worked with. But enrollment downturns and budget cuts are brutal.  As the need to consolidate vacant positions accelerates, remaining administrative positions transform into an amalgamation of responsibilities – and workload.  For me, it hit after the 2008 recession. My dream administrative job became overwhelming.  At ITC board meetings, I often updated what my job entailed – it kept changing and represented such an eclectic combination of responsibilities. The list would not fit on a business card, and I indicated my title had become the “dean of stuff”. 

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From the Desk of Fred, Week of December 1, 2025

Hi everyone, if you have not already done so, PLEASE take a few minutes to complete the 2025 ITC National Survey—we have greatly reduced the number of questions—and will instead conduct several (smaller length) surveys throughout the year. The data generated will help you to compare your program to national trends and practices.  PLEASE participate!!

How can it already be early December??  The terms seem to fly by. Our roles are complicated and demanding. It can be very challenging to keep track of time, and I’ve often found I thought I had more time for a project—and didn’t. 

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From the Desk of Fred, Week of November 24, 2025

The 2025 Fall term has raced by, AND you have never felt so overwhelmed with work, right? You are not alone. I hear from a surprising number of you. For some, it is the unexpected uptick in workload after a promotion. The surprising "7 days a week" attitude as you move up the administrative ladder is common. But the most common complaint is that the workload continues to increase – more online sections to serve more online students – and the need to train and support more online faculty, with no additional budget or staffing. Sadly, that too is VERY common.

We are, after all, unicorns. The administrative and staff roles of a Distance Learning program are still rather undefined. We don't really fit in the organizational chart either. We seemingly support everyone in academics and work with everyone in administration. We are NOT a silo operation; quite the contrary, we are everything, everywhere, all at once.

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